Help & Support
Find answers to common questions, learn how to get the most out of your products, or reach out to our team for personalized support.
Getting Started
New to Orbly? Learn how to activate licenses, download products, and manage your account.
Product Help
Find answers about specific products, updates, installations, and troubleshooting.
License & Billing
Questions about payments, refunds, license tiers, and subscription management.
Frequently Asked Questions
Quick answers to the most common questions about Orbly products and services.
After purchase, you'll receive a license key via email. Go to your product's settings, enter the key, and click Activate. The key is also available in your Orbly dashboard under My Licenses.
Log in to your Orbly account, go to My Orders or My Licenses, and click the Download button next to your purchase.
Products with active licenses receive automatic updates. Your product will check for updates periodically and notify you when a new version is available.
We accept credit/debit cards via Stripe, PayPal, JazzCash, EasyPaisa, and bank transfer for manual payments.
Email us at saqibzahoor.dev@gmail.com with your order ID within 30 days of purchase. We'll review and process eligible refunds within 48 hours.
It depends on your purchased tier. Single Site licenses allow 1 installation, while Multi-Site and Unlimited tiers allow more. Check your license details in your dashboard.
You can reach us via email, WhatsApp, or by opening a support ticket from your dashboard. We typically respond within 24 hours.
Still Need Help?
Could not find what you were looking for? Our team is ready to help. Reach out via email or WhatsApp and we will get back to you within 24 hours.