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Privacy Policy

Last updated: March 1, 2026

WeboTech Studio (trading as "Orbly") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit orbly.webotechstudio.com (the "Platform"), create an account, purchase products, or otherwise interact with our services. This policy is designed to comply with the General Data Protection Regulation (GDPR), the Pakistan Personal Data Protection framework, and other applicable data protection laws.

By using Orbly, you consent to the data practices described in this policy. If you do not agree with the terms outlined here, please discontinue use of the Platform.

1. Information We Collect

1.1 Information You Provide Directly

When you register for an account, make a purchase, or contact our support team, we may collect the following personal information:

  • Identity Data: Full name, username, and profile information.
  • Contact Data: Email address, phone number (if provided), and mailing address.
  • Billing Data: Billing address, payment method details (processed securely by Stripe or PayPal — we do not store full card numbers), and transaction history.
  • Support Data: Any information you provide when contacting us for support, including order IDs, descriptions of issues, and attachments.

1.2 Information Collected Automatically

When you access our Platform, we automatically collect certain technical and usage data, including:

  • Device & Browser Data: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
  • Analytics Data: Aggregated and anonymized usage statistics collected through analytics services to help us improve the Platform.
  • Cookies & Similar Technologies: Data collected through cookies, web beacons, and local storage. See our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes, each supported by a lawful basis under applicable data protection regulations:

  • Account Management: To create and manage your account, authenticate your identity, and provide access to purchased products and license keys.
  • Order Processing: To process your purchases, deliver digital products, generate invoices, and manage license activations.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance related to our products.
  • Product Updates & Notifications: To send you important updates about products you have purchased, including security patches, new versions, and compatibility changes.
  • Service Improvement: To analyze usage patterns, identify areas for improvement, and develop new features and products that better serve our customers.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including tax reporting and fraud prevention.
  • Marketing (with consent): To send promotional communications about new products, special offers, or company updates. You may opt out at any time using the unsubscribe link in any marketing email.

3. Third-Party Services

We work with trusted third-party service providers to operate and improve our Platform. These providers process data on our behalf and are contractually obligated to protect your information. Our key third-party partners include:

  • Stripe: For secure credit/debit card processing. Stripe is PCI DSS Level 1 certified. See Stripe's Privacy Policy.
  • PayPal: For PayPal-based transactions. See PayPal's Privacy Policy.
  • Email Service Provider: For transactional emails (order confirmations, password resets) and optional marketing communications.
  • Analytics Providers: For anonymized, aggregated website analytics and performance monitoring.
  • Hosting Provider: Our Platform is hosted on infrastructure that meets industry-standard security certifications.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Orbly uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state, remember your preferences, and collect analytics data. We use essential cookies that are necessary for the Platform to function, as well as optional analytics and preference cookies.

For a comprehensive overview of the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our general retention guidelines are:

  • Account Data: Retained for the duration of your active account. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
  • Transaction Records: Retained for a minimum of seven (7) years to comply with accounting, tax, and legal obligations.
  • Support Correspondence: Retained for up to three (3) years after resolution for quality assurance and dispute resolution purposes.
  • Analytics Data: Anonymized analytics data may be retained indefinitely as it cannot be linked back to individual users.
  • Marketing Preferences: Your opt-out preferences are retained indefinitely to ensure we respect your communication choices.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data. We are committed to honoring these rights for all users, regardless of location:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You may request the deletion of your personal data, subject to certain legal exceptions (such as retention required for tax compliance).
  • Right to Data Portability: You may request a machine-readable copy of your personal data to transfer to another service.
  • Right to Restrict Processing: You may request that we limit how we process your data in certain circumstances.
  • Right to Object: You may object to the processing of your data for direct marketing or legitimate interest purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at saqibzahoor.dev@gmail.com. We will respond to your request within thirty (30) days.

7. Data Security

We implement a range of technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Encrypted storage for sensitive data at rest.
  • Secure password hashing using industry-standard algorithms.
  • Regular security audits and vulnerability assessments.
  • Access controls that limit employee access to personal data on a need-to-know basis.
  • PCI DSS compliant payment processing through Stripe and PayPal.

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected users and relevant authorities in the event of a data breach as required by applicable law.

8. Children's Privacy

Orbly is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at saqibzahoor.dev@gmail.com. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

WeboTech Studio is based in Punjab, Pakistan. If you access Orbly from outside Pakistan, your information may be transferred to and processed in Pakistan or in the jurisdictions where our third-party service providers operate. By using our Platform, you consent to the transfer of your information to these countries, which may have data protection laws that differ from those in your country of residence.

For users in the European Economic Area (EEA) or the United Kingdom, we ensure that any cross-border data transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, or by relying on the data protection frameworks of our third-party processors (e.g., Stripe and PayPal maintain appropriate cross-border transfer mechanisms).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered users via email where appropriate. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our data protection team: